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Winter 2001/2002         



Media Success: Downtown Hotel
Yields 8-Fold ROI
 

The superior cost effectiveness of TravelCLICK's electronic
media has proven more important in marketing plans post September 11th.

As a proactive measure to recapture business lost due to the heavy cancellations after the September 11th events, a luxury downtown property* ran a $7,000 electronic media campaign in TravelCLICK's Travel Agent Media Network. Within the week, the property booked 400 additional room nights - with revenues totaling eight times more than the campaign cost.

*Why We Can't Mention The Actual Property Name

Many of our hotel clients provide us with impressive success stories resulting from their use of TravelCLICK media and information products. However, many of these same clients have asked that we protect their privacy because they do not want to share their formula for increased profitability with their local competitors.

If you would like to feature your success story in this column, please contact emonitor@travelclick.net.




E-Commerce Room Nights Booked via GDS

2001 Rm Nghts % Change ADR % Change
First Quarter 26,225,931 6.0% $129.17 3.8%
Second Quarter 27,621,184 3.0% $126.35 -0.9%
Third Quarter 24,905,145 -7.0% $119.61 -5.2%
Year To Date 78,752,260 0.5% $125.16 -0.7%


Source: TravelCLICK's proprietary database containing data from Amadeus, Galileo, Sabre and Worldspan.

Despite the decline in third quarter results, prompted by the events of September 11th, GDS room nights for the first nine months of 2001 remained ahead of last year by 0.5%. This slight growth in GDS e-commerce contrasts with year-to-date declines in total hospitality industry room nights.



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